Miva Merchant Development, eCommerce Consulting, Web Design and Web Hosting e-Business Express
Portal HomeClient AreaAnnouncementsKnowledgebaseSupport TicketsDownloads

Knowledgebase
You are here: Portal Home > Knowledgebase

e-Business Express - Powered By Kayako SupportSuite
Knowledgebase Categories
The knowledgebase is organized into different categories, please select a category that you are interested in. Additionally, you can also search the entire knowledgebase by entering keywords in the navigation bar beside this text.

 Articles
 My email goes straight into trash
 If your email is going straight into your trash folder instead of the inbox,
 How to setup Outlook to access webmail
 The following information is for setting up Microsoft Outlook 2003. If you are using any other version of Microsoft Outlook, the steps are also similar but t
 Encoding Email Addresses
 Due to the large amount of spam lurking about on the internet, you will want to make it top priority to
 MIVA Customer/Merchant email notification Issues w/ client’s hosted on HSPhere
 If the Merchant/Customer email notifications are not being sent out from Miva Merchant the mail settings in Miva need to be changed to: m
 How to retrieve email message headers
 We have included instructions below on how to retrieve email message headers in case you need them.Eudora1. Inside the Eudora Inbox doubl
 ISP's (Internet Service Providers) that block 3rd party SMTP connections.
 If your 3rd party email application (I.E., Outlook, Thunderbird, Eudora, etc.) is receiving email but can not send, your ISP could be blocking 3rd party SMTP connections.In order to help prevent spam, most Internet Service Providers (ISP's)
 How to setup a Blackberry device to access email
 ** You may need to refer to your Blackberry service provider if these steps fail.Account Type: POP3/IMAP (Our servers use POP3) E-mail Address: user@domain.com 
 Exporting from the old web web mail to the new web mail into Horde
  WEBMAIL ADDRESS BOOK Here are the easy steps to get your address book out of WebMail and into the new syst
 Troubles With Outlook; Reset Log
 
 Back

Help Desk Software By Kayako SupportSuite v3.50.05